Magician Concierge

Life is better
when someone's paying attention.

Most people think a concierge books restaurants and calls cabs. A real concierge does something entirely different. MaC is a real concierge.

What is MaC Let's have dinner
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Concierge, redefined

Concierge has been
misunderstood.

For decades the word concierge has been reduced to an information desk. Someone who books your table. Calls your cab. Answers your questions.

That is not what a concierge is. That is Google.

The great concierges of history were something else entirely. They were the people who paid the deepest attention. Who remembered everything. Who noticed what you didn't say. Who acted without being asked. Who made life more joyful — not by solving problems but by creating moments nobody thought to request.

A real concierge doesn't wait to be told.
A real concierge pays attention.
And then makes magic.

This is what MaC does. Not for hotels. For you.

The difference

What others call concierge.
What MaC actually does.

What most concierge services do
What MaC does
Wait to be asked
You call, you request, they execute. Transactional. Mechanical. Forgettable.
Pay attention without being asked
MaC notices. Remembers. Acts. Before you realise you needed it.
Complete tasks
Book this. Arrange that. Source the other. A glorified to-do list.
Create moments
Flowers she didn't expect. A gift nobody remembered. An evening that required nothing of you.
Serve the immediate request
Tell them what you need. They do it. Done. Until the next request.
Know your entire world
Your family. Your parents. Your children. What makes each of them happy. MaC holds all of it.
Reactive to problems
Something goes wrong. You call. They fix it. Business as usual.
Proactively creates joy
No problem needed. No request needed. Joy simply appears — for you and the people you love.
A service you use
You subscribe. You request. You pay. A vendor relationship. Nothing more.
A person you trust
The one you call when something is wrong that you can't tell anyone else. A lifelong arrangement.

The magic

You didn't ask for this.
MaC did.

01

She came home on a Tuesday to flowers — peonies, her favourite — arranged exactly as she would have done herself. She hadn't mentioned her anniversary to anyone. Nobody had to.

You didn't ask for this.

02

He'd been travelling for three weeks. Exhausted. When he landed and walked through his front door, his preferred therapist was already there. A massage arranged at home before he'd even unpacked. Nobody told MaC he was coming back. MaC remembered.

You didn't ask for this.

03

His parents were in Delhi. He was in London. One Tuesday morning they called — a physiotherapist had visited. They'd been taken to the park. Someone had stayed for tea.

You didn't ask for this.

04

The children had been talking about it for months. Nobody remembered to book it. Except MaC. They woke up on a Saturday to tickets and a plan. Their father looked like a hero.

You didn't ask for this.

05

She'd mentioned, once, six weeks ago, that her mother's favourite singer was performing in the city. MaC had noted it. The tickets arrived with a handwritten note. Her mother wept.

You didn't ask for this.

06

It had been a brutal month. He hadn't said anything. MaC noticed — in the way things were said, and not said. A weekend was arranged. Quietly. Completely. He came back different.

You didn't ask for this.

How it works

Simple by design.
Magical by nature.

1

We have dinner.

Two hours. Just us. You tell me about your life — your family, your parents, your children, your spouse. What makes them happy. What they're missing. What nobody has thought to do for them. I listen. I remember everything.

2

You tell me one number.

Your monthly leisure budget. That's all I need from you. No instructions. No requests. No task list. No follow-up calls. You hand me a number and step back.

3

Magic happens.

For you. For your family. For the people you love. Without you asking. Without you managing. Without you even knowing — until it happens and someone you love calls to ask what you arranged. You didn't arrange anything. That's exactly the point.

I've been doing this my whole life. Now it finally has a name.
Six years at the concierge desk of Taj Palace Hotel, New Delhi
Recognised by the White House Communications Agency for supporting the US Vice President's visit to India
Commander-in-Chief's Coin, Australian Defence Force
President, Les Clefs d'Or India — the world's most prestigious concierge association
Multiple WOW Awards, Taj Palace Hotel

Ishan Rikhi

Founder · Magician Concierge

The arrangement

Not a subscription.
A relationship.

How MaC works

You tell me your budget.
I create magic with it.

After the first month — if your life feels different — we continue. The arrangement is always personal. Always private. Always yours. No two clients are the same.

Let's have dinner first

Currently accepting a small number of new clients

Let's have
dinner.

Tell me a little about yourself. I'll be in touch to arrange a time. This is where it begins.